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Error Fix: COM Surrogate Problem When Opening Video Format Files in Windows Vista

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This is a very common problem frequently faced by the Windows Vista users. In most cases, if they attempt open a folder which contains video format files such as MPEG or AVI files, it’s annoying to encounter an error message prompted out as follows: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.” This COM Surrogate error message won’t go away even when users have closed the error causing program. The above error message will keep prompting out unless and until users close the relevant folder contain the video format files.

This COM Surrogate error in Windows Vista is quite annoying and frustrating especially if you are doing an important work with video files. The major reason of COM Surrogate error message pops out is mainly because the Windows Vista users probably have installed some media player applications and some media player plugins such as Nero, DivX, KMPlayer, etc whereby the common files in these media player applications that are used for playback,video decompression,video enhancing etc are not compatible with Windows Vista.To fix these problem problem of the COM Surrogate stop working in Vista, the easier and possible way is to uninstall and remove these incompatible error causing programs or update them to the very latest version. Alternately, you also could try out the following solution:
  • Open elevated command prompt with administrator privileges in Windows Vista.
  • Type in regsvr32 %windir%/System32/vbscript.dll into command prompt window and press Enter.
  • The Windows Vista system will pop out a dialog message showing “DLL Register Server in C:\Windows\System32/vbscript.dll has been successful”.
  • Then go to Organize Menu, choose Folder and Search Option, then go to View tab. Check the Always show icons, never thumbnails item.


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